Our Vision, Mission and Values

Vision

Personalized care that fosters healthier communities and lives.

Mission

Serving the integrated healthcare needs for medical and behavioral health through direct care, education and compassion.

Values

  • Professionalism: Assuring a proficient and skilled staff, grounded in the philosophy of customer care.
  • Compassion: Caring for others with sensitivity, understanding and concern.
  • Quality: Providing our customers with excellence in care and services that continually improve.
  • Access: Enabling every person to receive needed quality health care services without regard to ability to pay.
  • Customer Service: Treating every person with respect and dignity. Delivering services that are convenient.
  • Diversity: Respecting and understanding differences, valuing the worth and dignity of each person and the importance of treating all people in a non-judgmental manner.
  • Collaboration: Building and maintaining partnerships, and working together with other organizations in order to access and meet the health services needs of our communities. Touchette recognizes its role as a community development agency.
  • Honesty: Providing care of the highest ethical and moral standards. We expect our staff to perform with integrity.